SMS Notifications Terms and Conditions

Massi Electric Notifications are designed to provide updates regarding service appointments, job site check-ins and check-outs, billing reminders, special promotions, and important company announcements. These notifications ensure that you stay informed about your scheduled services and any essential updates related to our electrical services.

Opting In and Out

You can cancel the SMS service at any time. Just text "STOP" to the short code provided. After sending "STOP," you will receive a confirmation message that you have unsubscribed, and you will no longer receive SMS messages from us. If you decide to opt in again, you can do so by signing up as you did initially, and we will resume sending messages to you.

If you experience issues with our messaging service, you can reply with "HELP" for more assistance or contact us directly at info@massielectric.com.

Message & Data Rates

Message and data rates may apply for messages sent to you from us and messages sent from you to us. Message frequency may vary. For questions regarding your text or data plan, contact your wireless provider.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy Practices

Massi Electric respects your privacy. We may use and disclose your information for the following purposes:

• Operations: To manage service requests, improve customer experience, and contact you when necessary.

• Billing: To process invoices and payments for completed electrical services.

We share your information with third parties only as required by law or contractual obligations. In order to facilitate payroll and service tracking, we may share employee work hours and service logs with relevant entities.

By opting in to receive text messages from Massi Electric LLC or our affiliates (referred to as "We," "Us," "Our"), you agree to these SMS Terms and Conditions. Your participation is also subject to our Privacy Policy and Terms of Service, incorporated by reference.

Dispute Resolution and Legal Terms

By participating in the Service, you agree to resolve disputes with us individually and not as part of a class action. You waive your right to a jury trial and agree to resolve claims through final and binding arbitration. If you do not agree to these terms, you may not participate in the Service.

Providing Accurate Contact Information

You verify that the phone number provided is accurate and belongs to you. If your contact information changes, you agree to notify us immediately at info@massielectric.com.

Consent to Automated Messaging

By voluntarily providing your phone number, you expressly consent to receive recurring automated text messages, including service notifications, promotions, and account-related messages. Consent is not required for purchases. Message and data rates may apply.

Opt-Out Instructions

Your consent to receive automated messages is voluntary. You may opt out anytime by texting "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT." You can also email info@massielectric.com to opt out. A final confirmation message will be sent upon opt-out.

Indemnification

You agree to indemnify us against claims related to your voluntary phone number submission, including violations of the Telephone Consumer Protection Act or similar laws. You will defend and hold us harmless from such claims.

Participation Requirements

Participants must be at least 18 years old, own a wireless device capable of two-way messaging, and use a participating carrier. Not all carriers support this service. Check your device’s capabilities.

Miscellaneous

You warrant that you have the authority to agree to these terms. If any part of this agreement is found invalid, the rest remains in effect. We reserve the right to update this agreement. Continued participation indicates acceptance of changes.

We do not share text messaging opt-in data and consent with third parties. For privacy inquiries, refer to our full Privacy Policy.